Customer voices

What customers say – word for word.

All 20 voices from the ChangeMaker® customer base, verbatim and unabridged – from restructuring and transformation to portfolio and performance steering. Name, role, and company appear under every voice.

Restructuring

Live data instead of reporting – mastering projects with ChangeMaker

“We initially used ChangeMaker in complex restructuring projects. The clear visualisation of all work streams, and permanent visiblity of our targets against current run rate helped us enormously.

Separate reporting was no longer necessary – we were finally able to work with live data. This not only saved time, but also enabled us to take corrective action at an early stage and ensure the long-term success of the project.

Following these positive experiences, ChangeMaker has become an integral part of our daily work. The teams now work in a much more professional and disciplined manner because it is always clear what is important.

ChangeMaker offers a wide range of options for mastering individual project challenges. The Principia Mentis team advises us with their wealth of experience and best practice approaches and implements requirements extremely promptly.”

Transformation & change

The tool that drives transformation in large teams

“We’ve used ChangeMaker in several big transformation projects.

We spent a long time looking for a tool that would let us collaborate smoothly and get teams moving. It was also really important to us to be able to show complex relationships clearly. An efficient method for tracking initiatives and measuring implementation progress, combined with a very clear view of business impact, was also very important to us.

ChangeMaker mastered all of these requirements with great success. The design and structure of ChangeMaker enabled us to generate unique C-level reporting without having to create time-consuming PowerPoint presentations.

ChangeMaker is a tool, or rather a method, that greatly increases the efficiency and speed of teams when designing and implementing large projects with networked activities in large groups. And it’s a lot of fun to work with ChangeMaker.”

Strategy & portfolio

Experience portfolio management in a new way – intuitive, networked and visible from every perspective

“With ChangeMaker, we are reimagining portfolio management: intuitive, up-to-date and with 360-degree visualisation that combines all stakeholder perspectives – for maximum transparency, performance gains and sustainable success.

As a customer-oriented service provider, Principia Mentis implements our specific requirements with a clear sense of values and acts as a sparring partner on eye level.”

Strategy & portfolio

ChangeMaker – transparency and flexible control for transformation projects

“To manage our strategic transformation, we needed a tool that would give us a structured overview of the multitude of interlinked activities at all times. With ChangeMaker, we have found a solution that optimally combines flexibility, transparency and integrated control.

Flexible views. ChangeMaker allows projects to be viewed from different perspectives – whether by business organisation (e.g. business units, regions), function (e.g. marketing, R&D, operations) or strategic focus (e.g. portfolio, processes). These alternative structures can be mapped in the tool easily and clearly.

Transparency at all levels. From individual work packages to the overall programme, ChangeMaker provides a consistent overview of status and progress. Intuitive mapping of hierarchies and clear aggregation of information enable managers and project teams to quickly understand current status and take corrective action as needed.

Integrated control. ChangeMaker links activities and project results directly with each other. Relevant KPIs and concrete deliverables are displayed together, which significantly facilitates success monitoring and project-related communication.

Expert support. The Principia Mentis team provides impressive, fast and expert support, as well as contributing valuable ideas to the project work.”

Transformation & change

Successful transformation

“ChangeMaker supports us in managing a complex transformation programme transparently and has become an integral part of our daily work.

Thanks to the possibility of customisation at various levels, the entire programme can be handled using ChangeMaker, from milestone tracking to various reports on financial KPIs.

The implementation of our project logic in ChangeMaker was carried out quickly, professionally and with great commitment by the Principia Mentis team. The high setup speed is a real plus.”

Project & program steering

ChangeMaker in everyday use – efficient project management from one system

“ChangeMaker has proven itself in our company as the go-to solution for structured work and clear processes.

With a visual overview of all project steps, teams can keep track of everything easily and sort through info quickly. The system’s ease of customisation allows us to tailor the tool precisely to the needs of different departments.

We also use ChangeMaker successfully for our documentation and calculation of variable remuneration components. This has enabled us to streamline administrative processes and reduce sources of error in a sustainable manner.”

Strategy & portfolio

Global portfolio management

“As Global Portfolio Manager at Schenker AG – and especially in the context of the intensive sales process the company has been undergoing over the past few years – it was essential for me, as the person responsible for the strategic portfolio, to keep a clear eye on Schenker’s value proposition at all times and to manage it in a targeted way. ChangeMaker provided us with significant support throughout this process. The tool enabled us to map all relevant levers and initiatives worldwide in a structured, transparent and up-to-date manner at all times.

It was particularly valuable that our international colleagues were able to use ChangeMaker as a natural part of their daily work – without additional effort and without complex changeovers. For me, with my global portfolio management perspective, it was crucial to be able to create dashboards and reports tailored to each target audience: from detailed operational views to precise executive overviews for the global board. Everyone received exactly the information that was relevant to their respective role.

The ability to generate individual reports for each level enabled us to demonstrate at any time that our strategic narrative was clearly substantiated – with concrete initiatives, a robust business case, defined milestones and a consistent roadmap. This significantly strengthened our management capabilities and greatly increased our credibility with all stakeholders.”

Project & program steering

12 years of digital excellence with ChangeMaker

“For more than 12 years now, I have been working successfully with ChangeMaker on complex legal projects, particularly in the area of due diligence in transactions, as probably one of the first lawyers to do so. Word of the obvious advantages of ChangeMaker quickly spread throughout our firm.

Large parts of Osborne Clarke now use ChangeMaker for project management in various applications. This meant that we took a huge step towards digitalisation long before the hype surrounding legal tech applications and raised our process quality, speed and work results to a new level.

However, this journey is not yet over. Thanks to the ongoing excellent support from Principia Mentis and the diverse possibilities offered by ChangeMaker, the process of moving towards digitised, process-optimised legal services is currently in full swing. We look forward to continuing our inspiring collaboration with Principia Mentis.”

Transformation & change

ChangeMaker: Speed, transparency and effectiveness combined

“Partners in our F.U.N. network must meet two requirements: They must demonstrate that their solutions offer substantial benefits to family businesses. And secondly, their values must be a good fit for family businesses. Especially in times of great change, family businesses need partners who can bring speed, transparency and effectiveness to their transformation processes, thereby making a significant contribution to securing their future.

For me, Dr Alexander Ploghaus and his ChangeMaker clearly meet these criteria. The platform is best-in-class because it not only creates transparency, but also truly empowers teams to unleash their implementation power. And because it does what no other tool does to this extent: it simplifies project work, relieves management, and secures sustainable results. In this way, ChangeMaker helps family businesses to be among the 30% that successfully master transformation.”

Project & program steering

ChangeMaker – the game changer

“ChangeMaker really surprised us in a positive way: after just a short time, it became clear how logical, intuitive and well thought-out the tool is. The unique visual design and clear visualisation of many types of diagrams make complex processes immediately understandable – a real game changer in our organisation’s project management. It is particularly impressive in projects aimed at achieving our transformation and change goals.

It is extremely helpful that we can access the most important KPIs and reports on demand at any time and have clear responsibilities with fixed time frames. This allows us in management to always maintain a complete overview.

The support is also a big plus – Josef and his team are approachable, reliable and always there for us. For many of our projects, we can no longer imagine using any other tool.”

Project & program steering

Flexible control, powerful impact – ChangeMaker as a reliable partner in project management

“Thanks to the control provided by the intuitive ChangeMaker, the transparency of topics/initiatives/projects is maintained at all times. This has helped us significantly in terms of structuring and improving efficiency.

We can only recommend this project management tool – its flexibility in serving all project requirements, as well as the customer support that is available at all times, including quick solutions and guidance.”

Transformation & change

ChangeMaker – the innovative tool for effective project management

“ChangeMaker is more than just a project management tool – it is a real game changer for companies that want to make their work processes efficient, creative and flexible.

Thanks to its unique visual design, ChangeMaker brings a breath of fresh air to project management and makes complex processes clear and easy to understand. The tool can be tailored to the individual needs of users – whether for small teams or large departments. This versatility makes ChangeMaker a valuable companion in everyday work.

We have also expanded ChangeMaker with powerful functions for organising tasks in departments. This allows teams to always keep track of everything, work in a structured manner and save valuable time.

And best of all, it’s very easy to use. ChangeMaker combines intuitive use with maximum functionality – for efficient work with a touch of creativity.”

Strategy & portfolio

ChangeMaker – the ideal solution for complex corporate structures

“We use ChangeMaker to implement our corporate strategy at an operational level. One key advantage for us is its multi-client capability: ChangeMaker enables us to manage and control several different companies centrally on a single platform.

Instead of isolated solutions for each unit, the tool provides a compact overview of all strategic goals and progress across the entire group of companies. This significantly reduces the administrative effort involved in reporting and ensures a uniform database.

Complex structures can be mapped transparently, making dependencies between companies visible. The user interface is functional and clear, which has enabled users in the various units to quickly master the tool.

For companies with complex structures, this tool is an efficient solution for strategy implementation.”

Project & program steering

Successfully manage large infrastructure projects with ChangeMaker

“In our large-scale, dynamic construction project, the most modern maintenance facility of DB, it is important to always keep track of all ongoing tasks. This is where ChangeMaker really makes a difference, and it has become indispensable for us in commercial project management.

We use ChangeMaker in our weekly team meetings to track all ongoing tasks. It is particularly helpful that the views and functions can be adapted to our needs.

The consultants at Principia Mentis are always at our side, providing support and professional assistance.”

Restructuring

ChangeMaker: A successful method for mastering complex tasks that ‘happened’ to become a software tool

“The development of Principia Mentis and ChangeMaker over the last nearly 10 years is truly impressive. My impressions of ChangeMaker:

• An excellent tool for successfully managing complex projects/challenges

• The solution increases the likelihood of project implementation/success thanks to its functionality

• Makes it easier for all stakeholders to identify dependencies, the current status and, based on this, the necessary actions

• The software has potential for use in other areas beyond project management

• Flexible and easily adaptable to changing conditions & circumstances

My impressions of the Principia Mentis team:

• Extremely competent team that implements specifications very quickly

• In addition to technical expertise, the team contributes methodological knowledge and social skills

• Continuous further development of the tool and the methodology toolkit

• Noticeable empathy in dealing with all people, with a positive effect on project teams

How do I view Principia Mentis & ChangeMaker overall? A successful method for mastering complex tasks that just so happened to become a software tool.”

Strategy & portfolio

Why did we use ChangeMaker at the BEUMER Group?

“At the BEUMER Group, we implemented ChangeMaker because we were looking for a solution that would actively support us in organizational development within a decentralized strategy process. At the same time, it needed to help guide our transition toward greater software use and digitalization through a positively designed change process. Another key aspect was the deliberate steering of a change-management process aimed at elevating the organization to the next level. In addition, ChangeMaker enables holistic program governance through a single, central tool. Last but not least, it significantly reduces the administrative burden on individual project managers by establishing a consistent “one way of working.”

What did we implement with ChangeMaker? With ChangeMaker, we realized the execution and implementation of a company-wide software strategy. This strategy included the development of a clear vision and mission, as well as the strategic objectives derived from them. Specifically, an overarching strategy was defined and structured into six strategic focus areas, comprising a total of around 100 strategic initiatives. The program was designed for a duration of 24 months.

What value did ChangeMaker provide? ChangeMaker delivered significant value by enabling us to implement a comprehensive organizational transformation using a single tool–something that would otherwise have required numerous different solutions. Particularly noteworthy was the high level of transparency, which allowed us to stay informed about the overall program status at all times. ChangeMaker also enabled real-time data analysis, making changes within individual projects immediately visible at the program level. Decentralized access with different views for various roles and clearly defined access rights supported efficient collaboration. In addition, individual project steering meetings could be conducted directly based on the reports available in ChangeMaker. The integrated notification management and traffic-light indicators further served as active and effective steering mechanisms.

How did we experience the support from Principia Mentis? We consistently experienced the support from Principia Mentis as extremely positive. From day one through the end of the program, the support met our expectations at all times. Open communication, excellent availability, and short response times characterized the collaboration. Particularly valuable was the opportunity to co-create new features, allowing us to actively contribute to the agile development process and benefit early from new solutions. Regular alignment sessions as part of user-experience management also provided clear added value. Collaboration at both the business and technical levels–especially with Dr. Alexander Ploghaus and Josef Dietl–was exemplary throughout.

We would like to thank Dr. Alexander Ploghaus, Josef Dietl, and the entire Principia Mentis team for the excellent collaboration.”

Transformation & change

ChangeMaker: The Practical Solution for Successful Change in Complex Organizations

“ChangeMaker is much more than a planning and reporting tool – it is the real-world solution for success in complex and demanding change processes. It is based on state-of-the-art technologies and scientific findings about how people and organisations work.

At the same time, it is simple and intuitive to use. From idea development and planning to implementation management: everything in one tool, effective for every role – whether executive sponsor, program leader, sub-project manager or initiative team member.

One tool, one source, all successes.”

Performance & KPIs

ChangeMaker – Success made measurable!

„TARGUS’ mission is, for manufacturing companies, to quickly and sustainably implement projects with a high, measurable impact along the value stream.

In an extensive product comparison, ChangeMaker came out on top as the best tool for successfully and effectively tracking and managing the implementation of complex optimization initiatives.

• Visually appealing,

• intuitive to use,

• flexibly adaptable to different project types,

• easily customizable to different approaches,

• quick and targeted to use,

• paired with a support team that has never let our project teams down,

ChangeMaker is the ideal solution and has proven itself in many successfully completed customer projects.“

Transformation & change

ChangeMaker delivers what it promises – CHANGE.

„Thanks to ChangeMaker, we have been able to significantly increase the speed and implementation success of our projects. The visual and intuitive presentation creates transparency across all project phases and facilitates the management of complex processes. What is particularly impressive is how easy it is to integrate and mobilize teams–everyone can immediately see where we stand and what needs to be done next.

Thanks to more efficient processes and clear responsibilities, we have been able to accelerate our Full Potential Plan again. Reporting has also become much leaner and more precise, which makes project management much easier.

We feel well extremely supported and can recommend ChangeMaker without reservation – for companies that want to implement projects faster, more transparently, and more successfully.“

Performance & KPIs

End-to-End Performance Management: KPIs at a Glance with ChangeMaker

“In 2013, we launched a performance programme whose impact we aimed to track in all areas using operational and financial indicators. We chose ChangeMaker as our tool base and were thus among Principia Mentis’ first customers.

In ChangeMaker, we mapped KPIs measuring effectiveness, efficiency and flexibility of our product generation, order generation, order fulfilment and service processes end-to-end. ChangeMaker’s unique visualisation allowed us to see the status of KPIs at one glance and identify any challenges.

I can say that not only has ChangeMaker always helped us greatly on our path to success, but conversely, we have also helped shape ChangeMaker – Dr. Ploghaus and his team were enthusiastic about innovative improvement ideas from practical use and quickly implemented them for us.”

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